Controlled-beta support

Report clearly. Protect your information.

Hawelly does not publish a support address on this beta page. Use the verified channel through which you received beta access.

Describe what happened

Include the screen, action, approximate time, and what you expected to happen.

If a transfer reference exists, include it. Do not include passwords, session codes, full bank details, or identity documents.

If a submission appears stuck, check the transfer page first. Do not repeatedly submit, fund, or upload the same item.